We only accept walk-ins at our Mississauga office, located at 200 Matheson Blvd West (Suite 100), Mississauga, ON, L5R 3L7. Click here for directions.
After you enter through the building’s main doors, our office is located to your left on the main floor.
Yes, parking is free around the entire building.
Our walk-in hours are 9:15am to 4:30pm every weekday (Monday-Friday).
We are closed on public holidays and on weekends. However, if you call us after usual business hours, you will reach our after-hours call answering service, staffed by local customer service professionals based in Ontario. They will be happy to take a message and relay it to our lawyers.
Generally, if you call between 9am and 5pm on any weekday, then you will reach our front desk where our own receptionists will be happy to assist you.
You will not be able to meet with a lawyer unless you provide at least one piece of government-issued ID. This is a legal requirement by the Law Society of Ontario and we do not have the authority to waive this requirement.
If a consultation fee applies to the type of service you need, then you will also need to bring a method of payment, such as a credit card, or your phone to send us an Interac eTransfer.
If you have any documents related to your case, then feel free to bring them with you. For example, if you were served with some court documents by someone else, we’ll need to see those. You are welcome to attend our office without these materials, but you won’t get the most out of your consultation, and you’ll have to send them to us later. As another example, if you were terminated from your job, then you should bring your employment contract (if you have it) and any termination letter you received. Use your best judgement to decide what you need to bring with you, usually most people have some idea of what they want to show to a lawyer.
If you won’t be paying privately for a lawyer, and you have a legal aid certificate number, then please bring your certificate number with you. If you have a certificate number, but you do not wish to provide the number until after meeting with a lawyer, then you will have to purchase your consultation.
Yes, but only for certain areas of law. We offer free consultations for the following types of situations:
- Real estate closings: This includes a home purchase, sale, refinance, transfer of title, or ILA
- Criminal defence: You have been arrested or charged with a crime.
- Wrongful dismissal: You have been fired from your job without sufficient payment.
- Personal injury: You have been involved a car accident, had a slip & fall, or been bitten by a dog, or you have been sexually assaulted. We do not represent clients in medical malpractice cases, or injuries caused by the police.
- Legal Aid: You have received a legal aid certificate from Legal Aid Ontario. Click here to learn more about that.
A consultation fee applies to all other areas of law. If you call us regarding more than one issue, a consultation fee will apply if any of the issues do not appear in the above list.
Sometimes, particular lawyers will have a temporary promotion where their consultation fee is waived. This is impossible to predict, but you are welcome to ask the front desk if any of the lawyers are having a promotion.
For a list of our free consultations, see the answer to our other question above.
Here is a list of areas of law where we charge consultation fees:
Family Lawyer (Varies): Includes separation, divorce, child custody and support, spousal support, division of net family property, disputes regarding matrimonial homes, etc. Some of our award-winning and top-rated family lawyers are highly in demand and do not frequently accept new cases. Those family lawyers’ consutlation fees are set at $299+HST; however, there are other family lawyers whose consultation fees range from $49+HST to $149+HST. You can choose which lawyer you wish to meet with, depending on their availability.
Civil Litigation Lawyer ($149+HST): Other than the specific areas of civil litigation mentioned in our free consultations, all other types of civil litigation cases involve a consultation fee of $149+HST. There is a wide variety of reasons why someone may be sued, or may need to sue someone else, so we can’t cover all of them in this FAQ. Lawsuits involving less than $35,000 must go to the Small Claims Court and may be handled by a licensed paralegal (see below).
Licensed Paralegal ($29+HST): Includes the Small Claims Court (up to $35,000), landlord & tenant board, human rights tribunal, traffic tickets, etc.
Business Law Lawyer ($149+HST): Businesses that need legal assistance not related to lawsuits are welcome to book a consultation with a business lawyer for $149+HST. We assist companies of all sizes, from start-ups to international companies.
Notarize a document ($49+HST): We charge a flat fee of $49+HST to notarize a document. There may be additional charges for more than one document.
Commission an affidavit ($19+HST): We charge a flat fee of $19+HST to commission an affidavit. There may be additional charges for more than one document.
A legal aid certificate is not required to access our legal services, but if you have one, you are more than welcome to use our walk-in services.
However, it must be a family law legal aid certificate that is sufficient to pay for at least 24-billable hours of a family lawyer’s time. You do not need a physical piece of paper, since your certificate number is enough.
If you have a legal aid certificate for a criminal defence case, then you will have to book a criminal defence consultation by clicking here.
If you don’t know whether you are eligible for a legal aid certificate, and you can’t afford to pay for a lawyer privately, then you might want to call Legal Aid Ontario at 1‑800‑668‑8258.
This is impossible to predict since we don’t know how many walk-in clients might arrive at our law firm on any given day. If you don’t have an appointment, it’s usually best to assume that some wait time will be involved.
Since our lawyers’ cases involve unexpected emergencies, and court schedules are hard to predict, we can’t guarantee that you will be able to meet with a lawyer, so it’s usually better to give us a quick phone call in advance. Our receptionists can give you an idea of how busy we are and tell you if there are any available lawyers in the office.
If you would prefer to have a set appointment time, then you can choose from one of the following other options:
A) Automatch with the earliest avaialable lawyer (non-premium options only)
B) Choose a specific lawyer (browse premium and non-premium options)
Some legal services can be done fairly quickly on a drop-in basis, but some situations cannot be addressed in one meeting.
For example, if you need a document notarized or commissioned, we can usually do that for you on a walk-in basis for a nominal fee.
On the other hand, you wouldn’t expect a divorce lawyer to complete your entire divorce in one meeting, but you can certainly purchase a consultation with a divorce lawyer on a walk-in basis. After the meeting, you’ll have a better understanding of your rights, and you can decide if you want to proceed with a longer relationship with that lawyer.
We mention family law above as just an example. You can also receive initial consultations for a wide variety of other areas of law on a walk-in basis as well.
You’ll be able to choose from among the lawyers who are present in the office when you walk in. Different lawyers have different consultation fees and levels of experience. All of our lawyers are excellent professionals.
If you would prefer to browse through all of the lawyers at KPA and set up an appointment with a specific lawyer, then we suggest that you visit this page.
All members of the public must wear a mask while in our office. Any of our staff who interact with the public are also required to wear a mask while occupying any public place in our office.
For privacy reasons, we do not disclose the vaccination status of our employees, and we do not require visitors to our office to disclose their vaccination status either.
We accept credit cards and Interac eTransfers for walk-in services.
Yes, you or your real estate agent are welcome to drop off a copy of your Agreement of Purchase and Sale and other real estate documents.
However, if you are a new client, you’ll still need to either book a free real estate telephone call or have a brief free in-person meeting with us (your choice). This is because our real estate lawyers need to know who their client will be, and collect details about the closing that is not necessarily indicated in the documents.
No, walk-in services are available to both new and current clients.